Every travel agent can benefit from learning additional techniques to help improve sales.
There are no shortcuts when it comes to quoting and closing a sale. It demands meticulous attention to detail and mutual respect between Agent and client. Whether you're working with a first-time client or someone you've built a rapport with over months and years, identifying the appropriate quote and closing the sale is quite literally an art. And our most successful Agents know exactly how to make both happen.
From producing that initial quote and refining even the smallest of details to finally closing the sale and ensuring client satisfaction after everything is finalized, here's how to get it done.
Former American Express CEO and Chairman Ken Chenault had some wise words of advice for travel agents attending InteleTravel Quest 2018, InteleTravel's annual conference and trade show, held last month in sunny Orlando, Fla.
First impressions mean everything, especially during your initial contact with a potential new client.
You can slide by as a mediocre travel agent by doing the bare minimum, but we know that's not your goal.
Your goal is to be the most successful online travel agent you can be, and ours is to give you the resources to do so and thrive.
Your next international vacation should be full of excitement, magical moments, and unforgettable stops at the most extraordinary restaurants, shops and destinations the world has to offer.
The last thing you need, then, is to show up at the airport simply to get turned away due to an expired passport, or even too many stamps in your book. (Who knew?!)
With ever-advancing technologies and a preponderance of hackers adept at utilizing these for nefarious purposes, it's no surprise that internet fraud is on the rise, up 16% from 2015.
Sometimes the travel world can feel like a battleground. Between all of the travel websites that seem to pop up every day, it can be hard for travel agents to feel like there’s still room for them.
The annual Virtuoso Travel Week trade show brought to light many recycled observations regarding the luxury travel industry.
Tired of the typical "luxury travel is shifting from expensive trips to exclusive experiences" and "luxury means different things to different people" mantra, travel industry intelligence platform Skift sought to identify some real trends of the luxury travel industry.